Comprehensive Service Solutions
Each service tier addresses specific watch care needs, from routine maintenance to complete restoration.
Back to HomeOur Methodology
Our service approach balances mechanical needs with respect for each watch's character and history. We adapt methods to suit the specific timepiece rather than applying uniform treatment regardless of condition or age.
Initial Assessment
Every watch receives detailed examination to identify issues and determine appropriate service scope. We discuss findings and recommendations before proceeding with any work.
Systematic Service
Work follows documented procedures appropriate to the service type. Components are handled carefully, cleaned using suitable methods, and reassembled with proper lubrication.
Quality Verification
Completed watches undergo timing checks and functional testing. We verify that the movement is running within acceptable parameters before returning to you.
Service Options
Three distinct service tiers designed to address different watch care requirements.
Movement Cleaning & Lubrication
A focused mid-service for movements that are running but showing signs of sluggishness, increased amplitude variation, or audible roughness. The movement is removed from the case, disassembled to its main components, and cleaned ultrasonically. Fresh lubricants are applied to all pivot points, the keyless works, and the barrel arbor.
Service Includes:
- Complete movement disassembly
- Ultrasonic cleaning of all components
- Application of fresh specialized lubricants
- Timing and regulation adjustment
Turnaround Time
1-2 weeks
MYR 580
Pocket Watch Restoration
Sympathetic restoration of antique and vintage pocket watches, addressing the movement, case, dial, hands, and hinge or cover mechanism as an integrated whole. Older movements may require part fabrication, and cases often need careful dent removal, hinge tightening, or catch repair.
Service Includes:
- Complete movement restoration
- Case repair and refinishing
- Dial and hands cleaning or restoration
- Part fabrication if required
- Hinge and catch mechanism repair
Turnaround Time
3-6 weeks
MYR 3,400
Engraving Conservation
Stabilisation and preservation of case-back engravings that have become worn or obscured over decades of use. The engraving is gently cleaned and, where appropriate, its edges are lightly defined to improve legibility without deepening the cuts. For engravings at risk of further deterioration, a photographic record is created.
Service Includes:
- Gentle cleaning of engraved areas
- Edge definition for improved legibility
- Photographic documentation
- Preservation recommendations
Turnaround Time
1 week
MYR 250
Service Comparison
Understanding which service option suits your watch's current needs.
| Feature | Movement Cleaning | Pocket Watch Restoration | Engraving Conservation |
|---|---|---|---|
| Movement Service | |||
| Case Repair | |||
| Dial Restoration | |||
| Part Fabrication | |||
| Engraving Work | Optional | ||
| Photo Documentation | Basic | Complete | Detailed |
| Typical Duration | 1-2 weeks | 3-6 weeks | 1 week |
| Investment | MYR 580 | MYR 3,400 | MYR 250 |
Best For
Watches running sluggishly or showing increased timing variation
Best For
Antique pocket watches requiring comprehensive restoration
Best For
Preserving meaningful inscriptions on case backs
Professional Standards
Consistent practices maintained across all service types.
Secure Handling
All watches are photographed upon arrival, stored in controlled conditions, and tracked throughout the service process to maintain accountability.
Quality Testing
Completed movements undergo timing verification, amplitude checks, and functional testing before return to ensure proper operation.
Detailed Documentation
Service records include condition notes, work performed, parts used, and timing results for future reference.
Clear Communication
Updates provided throughout service process, with availability to discuss questions or concerns about your watch.
Discuss Your Watch's Service Needs
Not sure which service is appropriate for your timepiece? Contact us to discuss your watch's condition and receive a thoughtful assessment.